One+All Limited trades as One+All, The Making Of, Gooddies, Greenbergs and Moda Per Cura.
One+All Limited is referred to as "The Company."
Greenbergs & Moda Per Cura — Privacy Policy
This privacy notice tells you how we use personal data that we collect from you or your organisation.
We are One+All Limited, trading as Greenbergs and Moda Per Cura (“we/us”) and we are committed to protecting your privacy, including your personal data.
This policy relates to the following brands and websites:
The Company will be the data controller of any personal data which we collect from or about you or your organisation. This notice sets out the terms on which we will hold and process your personal data. If you have any queries about this notice or how we use such personal data, you can contact us using the contact details that are set out at the end of this notice.
This policy sets out the terms on which we will collect, hold and look after your personal data. It also tells you about your privacy rights and how the law protects you.
Who does this policy apply to?
Our businesses and websites are directed mainly to business customers and this policy will apply to business customers, including representatives, buyers, administrative staff, and employees of our corporate/business customers and suppliers. However, some of our customers may be sole traders, freelancers, or individual retail customers purchasing products directly for personal or independent use, and in those cases, the policy will apply to them. This policy will also apply to any website visitors and persons we interact with as described below.
If you have any queries about this policy or how we use your data, please contact us using the details at the end of this policy.
By contracting with us or providing your personal information to us, you acknowledge that your personal data will be used in accordance with this notice.
If you have any questions, our contact details can be found at the end of this policy.
When Do We Collect Information?
We will collect information from you when you become our customer or supplier, or contact us in person, by telephone, by email, by post, by your account with us, or by a digital channel/social media (i.e. live chat, X, slack, Instagram and LinkedIn).
We also collect information from you when you register for an account on our websites, place an order with us, voluntarily complete customer surveys, enter a competition or promotion, provide feedback or complete a contact form on our websites.
We may collect information about you from credit reference agencies when we undertake checks such as credit and identity checks.
Information may also be collected about you when you visit our website (for example via cookies), such as your IP address and other browser-generated information.
We may record all calls for training and quality purposes, to enable us to deal effectively with queries or complaints in order to comply with our regulatory obligations.
What Information Will We Collect?
We may collect, use, store and transfer the following information:
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Your contact details or those of your employees or relevant personnel.
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Your payment details (including card or bank information for transfers).
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Details of your credit history and any records held by financial crime prevention services, on the Electoral Register and by providers of utility services.
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Details of your income and source of wealth. Before we can contract with you for the sale of goods, we may need to obtain certain information about you to verify your identity so that we can meet our obligations under the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 (the “Money Laundering Regulations 2017”) and any other applicable legislation and for the purposes of assessing our credit risk. You are obliged to provide this information and if you do not provide it, we will be unable to contract with you.
For supplier or other third parties, we may collect, use, store and transfer the following information:
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Your contact details of your employees or relevant personnel (such as telephone number, name and email address).
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Your date of birth, nationality, country of birth, country of residence, employment status and tax identification number (i.e. National Insurance Number).
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Passport details, driving licence and utility bills.
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Details of any goods you sell to us or ask us to supply.
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Your bank details (including card or bank information for transfers).
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Details of your credit history and any records held by financial crime prevention services, on the Electoral Register and by providers of utility services.
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Details of your employment status, income and source of wealth.
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Before we can contract with you for the purchase of goods, we may need to obtain certain information about you to verify your identity so that we can meet our obligations under the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 (the “Money Laundering Regulations 2017”) and any other applicable legislation and for the purposes of assessing our credit risk. You are obliged to provide this information and if you do not provide it, we will be unable to contract with you.
For customers purchasing personalised items: Where you provide names, initials or other personal details for embroidery or printing purposes, this information is used solely to fulfil your order and is not retained beyond the period necessary to process and deliver it.
Privacy of Children
Our websites are not intended for children, and we do not intend to collect and will not knowingly collect any personal information from children below the age of 18, save for the name and class of child of parents/carer placing orders as appropriate.
The Legal Grounds
We will only use your personal data when the law allows us to. Most commonly, the lawful bases we rely on for processing your information are:
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Contractual obligation. We process your data where it is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into such a contract (e.g. where we need to create an account, fulfil an order or manage a customer relationship).
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Legitimate interests. Where it is necessary for our legitimate business interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., managing customer relationships, credit checks, direct marketing, maintaining network and website security). We contact you and send content we believe you would reasonably expect to receive from us, in accordance with the relationship we have with you, to provide the best service, product information and a secure experience.
How We Will Use Your Information
We use information held about you or relevant personnel of your organisation in the following ways:
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to register new customers;
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to process and deliver orders;
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to undertake checks such as credit and identity checks to enable us to comply with our anti-money laundering obligations and for the purposes of assessing our credit risk;
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to help protect your information and prevent unauthorised access to it;
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to deal with any queries, complaints or problems reported by you;
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for payment verification, debt tracing and debt recovery;
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to process payments.
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to carry out direct marketing;
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to enable you to participate in our promotions or competitions;
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to enable you to participate in the interactive features of our websites and to ensure that content from our websites is presented in the most effective manner for you and your computer/device;
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to generate statistics relating to the use of our website;
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to provide you with information about other goods or services we offer that are similar to those that you have already contracted with us to provide or enquired about. You may opt out of receiving this information when we collect your details or at any time by contacting us using the contact details below;
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if required to do so by law and to the extent necessary for the proper operation of our systems, to protect us/our customers and suppliers, or to enforce the terms of any contract that we have entered into with you;
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to notify you of changes to our terms of business. Our use of your personal data will be for one or more of the legitimate interests described above.
Disclosure of Your Information
We may disclose your information:
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to businesses that are part of the same group of companies as us, or that become part of that group;
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to any of our relevant service partners who provide us with support services (such as shipping and delivery contractors, contract embroiderers and IT providers);
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to our appointed financial and professional advisers (including our bankers, accountants, lawyers & insurance providers), to the extent that they require access to the information in order to advise us;
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to credit reference agencies and other organisations to allow us to undertake the checks described in this policy;
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to debt collection agencies or to the Court;
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if required to do so by any legal requirement;
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to law enforcement agencies and others in order to investigate or prevent fraud or activities believed to be illegal or otherwise in breach of applicable laws;
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to HMRC if obliged to do so by law, who may pass this on to tax authorities in other jurisdictions; or
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if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers and suppliers may be one of the transferred assets.
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Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
We will not disclose your information to third parties other than as outlined above.
Credit and Identity Checks
As part of our contracting process, we may carry out automated checks using your personal data, such as your name, postal address, date of birth, telephone numbers and employment status. These checks include credit checks and identity checks and involve obtaining information (such as your credit history) from credit reference agencies, the Electoral Register and providers of utility services.
We need to carry out these checks in order to meet our obligations under the Money Laundering Regulations 2017 (and any other applicable legislation) and for the purposes of assessing our credit risk. The information obtained from these checks is used by us to determine if an account can be opened or whether further information is required, based on factors such as whether we have been able to verify your identity or your credit history.
Credit reference agencies will record the details of our search and may record whether or not your application to contract with us is accepted. We may make periodic searches with credit agencies to manage your account.
We may provide information to financial and other organisations involved in fraud prevention to protect ourselves and our suppliers and customers from theft and/or fraud. If false or inaccurate information is provided and fraud is identified or reasonably suspected, details may be passed to fraud prevention agencies who will record this. This information may also be accessed by law enforcement agencies. This information may be used by us to prevent fraud and money laundering, for example, when processing applications for credit, managing credit or for debt recovery. This information may be used by us to prevent fraud and money laundering, for example, when processing applications for credit, managing credit or for debt recovery.
Storage of Your Personal Data
We will only keep your personal data for as long as we need to in order to fulfil the purpose(s) for which it was collected, as set out above in this notice, and for as long as we are required to keep it to satisfy any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
We are required under applicable laws to keep basic information about our customers (including contact, identity, financial and transaction data). We retain personal data collected in connection with the performance of our contractual obligations to you and the information provided to us for identity checks and anti-money laundering checks for 7 years after the performance of our contract with you. You may require us to delete personal data once that period has expired unless we are required to retain that personal data for a longer period by law.
Data Security
We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorised access and disclosure. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We do not collect any Special Categories of personal data.
Where you have chosen a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We also recommend that you use our two-factor authentication process.
Sharing personal information overseas
We may transfer, or allow access to, your information internationally, including to countries outside the European Economic Area (EEA) such as Egypt, Bangladesh, China, the Philippines and Cambodia, when performing our contractual obligations to you. Where we or our service providers share your information outside the EEA, we will ensure that your personal data is adequately protected in accordance with applicable data protection laws by ensuring appropriate complaint safeguards are implemented.
You can update your personal data by contacting us at any time.
Cookies
Our websites use cookies and similar technologies to improve your experience and help us understand how our sites are used. For full details of the cookies we use, their purposes and how to manage your preferences, please see our Group Cookie Policy QAR50-608 on any of our applicable branded websites.
Your Rights
You have the following rights which can be exercised by contacting us using the details provided below:
The right:
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to ask us not to process your personal data for direct marketing purposes, for example contacting you about products that might interest you;
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to request access to the personal information held about you (commonly referred to as a “subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that it is being lawfully processed;
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to prevent any processing of personal data that is causing or is likely to cause unwarranted and substantial damage or distress to you or another individual;
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to request the correction of personal data we hold about you, which is inaccurate or incomplete. We reserve the right to verify the accuracy of the new data provided to us;
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to restrict or object to the processing of your personal data and to request its erasure. You can ask us to delete or stop processing your personal information, for example where we no longer have a reason to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (set out below). The right to have data erased does not apply in all circumstances;
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to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.
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in certain circumstances, to receive a copy of your personal data in a structured, commonly used and machine-readable format and the right to require us to transmit that data to another data controller where technically feasible. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you;
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to request the restriction of processing of your personal information. This enables you to ask us to stop processing your personal information for a period if data is inaccurate or there is a dispute about whether or not your interests override our legitimate grounds for processing data.
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to be informed about any use of your personal data to make automated decisions about you, and to obtain meaningful information about the logic involved, as well as the significance and the envisaged consequences of this processing;
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to lodge a complaint about the way in which your personal data is being used; and
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to withdraw your consent to any use by us of your personal data otherwise than for one of the legitimate purposes set out above. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is an appropriate security measure to ensure that personal information is not disclosed to any person or dealt with by a person who has no right to do so.
Whilst this privacy notice sets out a general summary of your legal rights in respect of personal information, this is a complex area of law. More information about your legal rights can be found on the ICO’s website at https://ico.org.uk/for-the-public/.
Changes to Our Privacy Notice
We reserve the right to amend this notice at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we help to protect the personal information we collect.
Contacting Us
If you have any queries, comments or requests regarding this notice or would like to exercise any of your rights set out above, you can contact us at:
Greenbergs Email: theteam@greenbergs.co.uk Post: Unity Place, Waterside, Hadfield, Nr Glossop, Derbyshire SK13 1FN
Moda Per Cura Email: theteam@greenbergs.co.uk Post: Unity Place, Waterside, Hadfield, Nr Glossop, Derbyshire SK13 1FN
You can also complain to the ICO if you are unhappy with how we have used your data:
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline: 0303 123 1113
Website: www.ico.org.uk